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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Pasbrig

October 21, 2026

5  out of  5
rating by Jerry Pasbrig
"I contacted Megan last summer about switing to State Farm. She was very helpfull and save all our informstion without any commitment on my part. I went into her office in October and she walked me through all the coverage that I needed and was great to work with. I would recommend Megan to anyone looking for a change in insurance."
We responded:
"Jerry, I'm happy to hear that Megan was able to assist you so well and make the process smooth and informative. We appreciate your recommendation and are glad to have you with us!"
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Donald Sartori

October 16, 2026

5  out of  5
rating by Donald Sartori
"I called State Farm to add a vehicle to my policy. Megan was very helpful and Such a pleasant person to talk to. She was very patient with me, and sent follow up e mails to assure all my questions were answered. I would highly recommend State Farm in Waseca."
We responded:
"Thank you, Donald! I'm happy to hear that our team was able to assist you and help you save money. It's great that you're interested in our defensive driving course and the Bluetooth beacon for additional discounts. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Craig Ryan

October 2, 2026

5  out of  5
rating by Craig Ryan
"Katie is very responsive and helpful in reviewing your insurance needs and presenting a quote for you."
We responded:
"Hey, Craig! Thank you for taking the time to leave me a review. I truly appreciate the opportunity to work with you and make sure you feel comfortable with everything along the way!"
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Alone With Words

October 1, 2026

5  out of  5
rating by Alone With Words
"I haven’t gotten a chance to meet the whole team yet but I’ve worked with Megan since the start of me switching over to Katie. Megan has gone above and beyond for me. She’s put in the extra effort and time to work with me especially when I arrived with account issues. She made an exception to help me after hours. I couldn’t be more thankful for her. She definitely has studied and knows her agency as she got me better insurance for a lower cost. She will be honest with you about quotes and tries to find the best fit/ deal for you. If you call this office I definitely recommend you transfer the call to Megan for your best quote and agent!"
We responded:
"Thank you, Alone With Words! I'm really happy to hear about your positive experience with our office. It's great to know we were able to assist you with your account issues and find a better insurance plan at a lower cost. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Kristie Biehn

September 24, 2026

5  out of  5
rating by Kristie Biehn
"I highly recommend Katie Gonzales and her team at State Farm Insurance in Waseca. Katie and her team are always friendly, helpful, and professional. They take the time to answer questions, explain things clearly, and make sure you feel taken care of. It’s refreshing to have an insurance agent who genuinely cares about her clients and is there when you need her. Thank you, Katie, for the excellent service!"
We responded:
"Thank you, Kristie, for your wonderful review! I'm so happy to hear that you feel well taken care of by our team. We always strive to be friendly, helpful, and professional, and it's great to know that our efforts are appreciated. We're here for you whenever you need us. Thanks for choosing us!"
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ThawingShrimp64

September 21, 2026

5  out of  5
rating by ThawingShrimp64
"Megan, was straight forward, friendly and did a fantastic job getting me setup with my plan.

100% recommend!"
We responded:
"I'm happy to hear that Megan was able to assist you in such a straightforward and friendly manner. We appreciate your recommendation and are glad to have you with us!"
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joanna egbert

September 18, 2026

5  out of  5
rating by joanna egbert
"Katie and her team are friendly, responsive, and knowledgeable. We love doing business with Katie!!"
We responded:
"Joanna, thank you for taking the time to leave us a review! I'm happy to hear that you enjoy working with the team and I. We strive to be friendly, responsive, and knowledgeable for all our clients. We're always here if you need anything else!"
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Cory Stencel

September 17, 2026

5  out of  5
rating by Cory Stencel
"Katie and co are amazing, they take care of all the details. This State Farm works with the local community and in touch with its citizens."
We responded:
"Cory, thank you for taking the time to leave us a review! I'm happy to hear that you feel well taken care of by our team. Being connected with our community is important to us, and it's great to know that it makes a difference. We're always here if you need anything else!"
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Tricia MERCIER

September 17, 2026

5  out of  5
rating by Tricia MERCIER
"Katie is not only very helpful, she does it efficiently. She is also a great contributor to our community."
We responded:
"Thank you for your review, Tricia. I'm glad you find our service both helpful and efficient. We're also proud of our involvement in the community. Feel free to reach out if you need anything else!"
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Debra Battenfeld

September 11, 2026

5  out of  5
rating by Debra Battenfeld
"I've had excellent care from Katie Gonzales and her team! Always friendly and very helpful. They are the best!"
We responded:
"Thank you, Debra, for your wonderful rating! I'm happy to know that you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Stacey Schroeder

September 10, 2026

5  out of  5
rating by Stacey Schroeder
"Katie and her team are not only great at insurance, but also checking in on their policy holders after an incident. To know they care about the people and not just a policy is reassuring in today’s world."
We responded:
"Thank you for taking the time to leave us a review, Stacey! I'm really glad to hear that you felt cared for by our team. We believe in supporting our policyholders beyond just the paperwork. We're always here if you need anything else!"
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Christina Larson

September 8, 2026

5  out of  5
rating by Christina Larson
"I highly recommend Katie's office. I have worked with Debbie over the last few years and she always answers all of my questions and make everything very easy. Emails and voicemails are returned lightning fast. We are treated like family here and have been so happy with everything this office provides."
We responded:
"Christina, thank you for your recommendation, and I'm pleased to hear about your positive experience with Debbie. Providing thorough responses, simplifying processes, and maintaining prompt communication are key aspects of our service. We take pride in fostering a familial atmosphere for our clients and appreciate your continued satisfaction with our agency."
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Christine Foss

September 2, 2026

5  out of  5
rating by Christine Foss
"Great to work with, helped file roadside assistance claim and got everything taken care of in 1 phone call."
We responded:
"Christine, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you with your roadside assistance claim so efficiently. We're always here to make things as smooth as possible for you. Let us know if we can help with anything else!"
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Bob Porter

August 31, 2026

5  out of  5
rating by Bob Porter
"Katie is a great person to work with. Highly recommend"
We responded:
"Thank you for your review, Bob. I'm glad you had a great experience working with us. Your recommendation is truly appreciated. We're always happy to help if anything comes up."
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Shannon Kuball

August 28, 2026

5  out of  5
rating by Shannon Kuball
"Friendly and good customer service!"
We responded:
"Thank you, Shannon! I'm happy to hear you found our customer service friendly and good. We always aim to make your experience a positive one. Let us know if we can help with anything else!"
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Erich

August 28, 2026

5  out of  5
rating by Erich
"Very good and thorough help from these folks"
We responded:
"Erich, thank you for taking the time to leave us a review! I'm happy to hear you found our help thorough and that you had a positive experience with our office. We're always here if you need anything else!"
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abe zafft

August 28, 2026

5  out of  5
rating by abe zafft
"Katie is the Goat."
We responded:
"Abe, thank you for the 5 stars! I'm really happy to hear that you think so highly of our office. We're here to make sure you have the best experience possible. Let us know if we can help with anything else!"
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Bruce Boyce

August 28, 2026

5  out of  5
rating by Bruce Boyce
"Katie is friendly, prompt, responsive and gets right to the point. Happy to have her as a leader in our Rotary Club!"
We responded:
"Thank you, Bruce! I'm glad to hear that you're happy with the service and leadership provided. It's wonderful to be part of such a supportive community like the Rotary Club. Let us know if we can help with anything else!"
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Matt McMahan

August 14, 2026

5  out of  5
rating by Matt McMahan
"Really nice people and are quick to find you solutions. I highly recommend Katie."
We responded:
"Matt, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and efficient. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Don Zwach

August 11, 2026

5  out of  5
rating by Don Zwach
"Great friendly, positive, professional service!"
We responded:
"Don, thank you for taking the time to leave us a review! I'm happy to hear that you found our service friendly and professional. We strive to make every experience a positive one. Let us know if we can help with anything else!"
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Joe Miller

August 11, 2026

5  out of  5
rating by Joe Miller
"Megan was very professional. Always quick to answer my questions with knowledgeable answers. She made the switch to State Farm simply and stress free. Definitely recommend the girls at State Farm insurance in Waseca Minnesota."
We responded:
"Thank you, Joe! I'm glad to hear that you received professional and knowledgeable service. It's great that the switch to State Farm was smooth and stress-free for you. We appreciate your recommendation and are here to help if you need anything else!"
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AK Craig

August 10, 2026

5  out of  5
rating by AK Craig
"Katie is great very helpful and looking out for her clients"
We responded:
"It's truly rewarding to hear your kind thoughts, AK. Making sure you feel genuinely cared for and fully supported across all your home and car policy details is a top priority for my team and me. Thank you for recognizing my efforts!"
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Larry Johnson

August 5, 2026

5  out of  5
rating by Larry Johnson
"Katie and her crew have been phenomenal to work with. My options have always been explained and the technology is easy to use. The ability to pull my Insurance card up on the app is super convenient and enabling the Safe & Save has helped to keep my costs in check. I would highly recommend speaking to them for your Insurance needs."
We responded:
"Thank you, Larry! I'm really glad to hear that you find our technology convenient and that the Safe & Save program is helping you manage costs. It's great to know that our team has been able to clearly explain your options. We appreciate your recommendation! Let us know if we can help with anything else!"
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Adam Neste

April 8, 2026

5  out of  5
rating by Adam Neste
"I love the experience so far ! Your very good at emailing me or calling me back on any questions or answers I might have ! And you have very good car insurance rates and are very kind and friendly and professional! Thank you !"
We responded:
"Thank you, Adam! I'm happy to hear that you're enjoying your experience with us and that our communication and insurance rates meet your expectations. Your kind words about our professionalism and friendliness mean a lot. Let us know if there's anything else we can assist you with!"
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Elizabeth Wortz

April 9, 2025

5  out of  5
rating by Elizabeth Wortz
"Debbie was kind and easy to work with!"
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm happy to hear that Debbie made the process smooth and enjoyable for you!"